BPMN Online Order Fulfillment: Payment, Inventory, Shipping & Tracking

This BPMN diagram is used to standardize how an online order moves across Customer, Sales, Warehouse, and Shipping—from submitting an order and validating payment, through inventory checks with a backorder/restock path, to pick & pack, shipment creation, carrier handoff, and tracking sent before receipt. It helps teams pinpoint handoffs, decision points, and rework loops (payment retry/cancel) to reduce delays. Operations managers, process analysts, and fulfillment leads would use it.